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IDBs Environmental and Social Grievance Protocol: 2024 Annual Report
In 2024, the Inter-American Development Bank (IDB) marked the third year of implementation of its Environmental and Social Grievance Protocol, a mechanism that allows stakeholders to voice concerns related to environmental and social aspects of IDB-financed projects. This report captures key topics in grievance management by the Protocol over 2024, highlighting key trends, comparability with previous years, a case study from Brazil and lessons learned.
The year saw a significant increase in the number of grievances received, 75 in total, of which 58 were deemed applicable under the Protocol’s criteria. This 138% rise compared to 2023 likely reflects broader internal awareness of the Protocol, as part of greater internal efforts by the IDB to ensure that grievances received via multiple channels at the IDB Group, including country offices, are addressed and handled in a structured way. Most of the grievances originated from Brazil and Peru, and were concentrated in the transport, water and sanitation, and urban development sectors.
The year saw a significant increase in the number of grievances received, 75 in total, of which 58 were deemed applicable under the Protocol’s criteria. This 138% rise compared to 2023 likely reflects broader internal awareness of the Protocol, as part of greater internal efforts by the IDB to ensure that grievances received via multiple channels at the IDB Group, including country offices, are addressed and handled in a structured way. Most of the grievances originated from Brazil and Peru, and were concentrated in the transport, water and sanitation, and urban development sectors.
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